FAQ

Our products

  • Everyone has different needs - take a look at our Routine Finder and find your ideal daily ritual in less than 2 minutes.

  • It depends on the product and your starting point, but there are clear patterns from the clinical studies we use:

    The Superior Collagen Formulation and the Essential Collagen Formulation

    Most people notice changes in skin hydration and radiance within eight weeks of daily use. Improvements in skin elasticity, wrinkle depth and hair and nail strength are usually seen after 8 to 12 weeks, while joint comfort and bone support usually require 6 to 12 months of consistent use.

    The Beauty Collagen Formulation

    As a beauty-focused blend, many users report improved glow and smoother skin after about 8 weeks, with more visible changes in firmness, fine lines, hair and nails after 8 to 12 weeks.

    The Ultimate Anti-Ageing Formulation

    This formulation targets deeper cellular and antioxidant processes, so the results are more comprehensive: Improved skin radiance, increased energy and overall resilience are often seen after 12 weeks, with the benefits intensifying with long-term use.

  • The Ultimate Anti-Ageing Formulation is completely vegan and all collagen formulations (Superior, Essential, Beauty) use bioactive collagen peptides® from cattle and are therefore not vegan, but are suitable for most people who consume high-quality animal products.

  • Yes, our collagen peptides (BCP®) are manufactured in Germany to strict quality standards and each batch is tested for heavy metals and impurities to ensure safety. All our products are independently tested in Switzerland. The BCP® we use is kosher and halal certified.

  • The Superior Collagen Formulation: Advanced, whole-body multi-active formulation with Bioactive Collagen Peptides® plus MSM, ExGrape® grape seed extract, liposomal vitamin C, CoQ10Vital®, minerals, electrolytes and biotin for whole-body collagen performance (skin, hair, nails, joints, bones) and additional antioxidant/anti-inflammatory support.

    The Essential Collagen Formulation: Minimalist but effective formulation with bioactive collagen peptides and pearl powder - pure, neutral-tasting collagen support with added minerals and amino acids, ideal for those who want a neutral powder to mix into other foods.

    The Beauty Collagen Formulation: A beauty-focused blend of Bioactive Collagen Peptides®, Cynatine®-keratin and SkinAx™-antioxidants for visible improvements in skin radiance, smoothness, skin tone, hair and nails.

  • All three flavours contain the same active ingredients and dosages; the only difference is the natural taste profile.

    Citrus: fresh, slightly tangy profile.

    Grape: fruity, juicy taste.

    Vanilla: milder, creamier profile that combines particularly well with plant-based milk or smoothies. Simply choose the flavour you like best - the benefits are identical.

  • Formettā products can provide valuable benefits during pregnancy and breastfeeding, and our formulations are rigorously tested for quality and safety. However, as every pregnancy and health history is unique, we recommend that you discuss Formettā with your doctor before use to ensure it is suitable for you.

  • With a subscription, the products you select are automatically delivered at the interval you choose, so you'll never run out. You can pause, skip, change flavors or cancel your subscription at any time before the next renewal date via your account dashboard (no fees and no contract commitment).

  • We deliver within Switzerland, the EU and the UK with tracking; delivery times and costs are displayed at checkout. We can only accept returns for goods that arrive damaged and unopened. All return requests must be made within two weeks of receiving your order. Due to legal requirements, we cannot offer refunds for opened packaging or for "change of mind" after purchase.

Subscription

  • Activate "Subscribe & Profit" for your desired Formettā product and complete the purchase as usual. Your orders will be shipped automatically every month and you will receive a 10% discount and free shipping with every subscription delivery.

  • You can pause, skip or postpone your next delivery at any time before processing your order directly in your Formettā profile.

  • Yes, you can swap products between deliveries, update flavors or adjust quantities in your account. Any changes you make will apply to your upcoming deliveries, so your routine can adapt to your goals.

  • Of course. There is no minimum term; you can cancel your subscription via your profile at any time before your next order is processed. Once an order has been confirmed and prepared for shipment, it can usually no longer be canceled.

  • Yes. Your subscription products are identical to our single-use products - same formulations, same clinical quality standards, same high-quality ingredients. The only difference is the convenience, continuity and savings you get from automatic delivery.

  • If you're serious about making visible changes and boosting your long-term health, a subscription is the easiest way to stay consistent over the weeks and months it takes to see results. You can always start with a monthly delivery interval and adjust it once you find your perfect rhythm.